What’s new: External link to the portal’s release notes.
mc Help Center: External link to this Help Center.
A Support request form.
Information on the portal’s Shortcut keys.
Link to the portal’s Privacy policy.
System Messages.
Link to information on Third-party licenses.
Link to the portal’s Developer space and API documentation.
The yellow dot indicates a new release note.
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Your avatar
In the avatar’s menu you can:
Profile settings: Access and edit personal information, such as address or job title. For editing personal information, such as account credentials and security settings, you will be redirected to the mc Cloud portal.
Language selection: Select your preferred language for the portal. This setting applies across all mc applications you have access to.
Brightness mode: View the portal in either Light mode or Dark mode.
Automatic refresh: Activate the toggle to automatically update portal services, such as systems list, tickets, and alarms, every 5 minutes. Deactivate the toggle to turn off automatic updates.
Cycling: Activate the toggle to switch the view from one system to the next at an interval of your choosing.
Sign out from the portal.
Operating levels
There are two operating levels in VCOM: The portfolio and the system level
In VCOM, there are two main operating levels. Choosing one will change the view of the content area:
portfolio level : This operating level gives you an overview of all your systems in VCOM.
Adjust administrative settings that affect your entire portfolio, such as user management, at this level under Portfolio settings.
When accessing VCOM, you usually access at portfolio level. When you later want to return from system to portfolio level, select Dashboards. Alternatively, you could also directly navigate to special portfolio level actions, such as Report, Analysis, or Calendar.
system level : This operating level is the individual view of each system (= plant).
Adjust settings that affect an individual system, alarms, term-definition, or feed-in revenue at this level under System settings.
To access a system level, hover over a system name in the systems list and select Go to cockpit. Alternatively, you could also directly navigate to the Evaluation tab by selecting Go to evaluation.
Portfolio level
At portfolio level, you have dedicated portfolio-level actions, settings, tabs, and portlets.
Name
Details
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Side bar with Portfolio-level actions and settings
Dashboards: Monitor all systems in your portfolio at once in various ways.
Report: Generate portfolio, CSV, and CMMS reports. See also Reporting.
Analysis: Create cross-system charts. You can place analyses in a certain tab in the monitoring view using the Analysis portlet. You can also use the charts in your reports.
Calendar: Keep track of one-time or regular appointments for your systems.
Portfolio settings: Adjust settings that affect your entire portfolio, such as user management or system setups.
Manual refresh: Manually update portal services, such as systems list, tickets, and alarms.
Collapse and Expand: Reduce or increase the size of the side bar to create more space for your content area. In collapsed state, only icons are visible.
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Systems list
All systems in your portfolio are listed. And the sum of all PV modules' DC power, as well as the sum of all batteries' DC energy capacity.
While at portfolio level, select another system name in the systems list to change the displayed data in dynamic portfolio-level portlets, such as the Map portlet or the Tickets portlet.
Filters & Search: Search or filter your systems list based on different criteria. See Filters for the systems list.
Alarms: The color indicates whether any alarms are active/critical. Relevant for all alarms except Communication loss and Data outage. See Smart alarms.
All alarms processed: The checkmark indicates that all open alarms are already assigned to a ticket.
Collapse and Expand: Reduce or increase the size of the systems list to create more space for your content area.
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Content area
When selecting a portfolio-level action, the content in this area is adjusted accordingly.
For the Dashboards action, the content area is organized in portlets and tabs. Select Options to add and manage portfolio-level portlets and tabs. See also Tabs and portlets.
System level
At system level, you have dedicated system-level settings, tabs, and portlets.
Name
Details
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Side bar with system-level settings
System settings: Adjust settings that affect an individual system, such as alarms, terms, or calculations. Find a shortcut to this action also when hovering over a name in the systems list.
Each of the portfolio-level action items ( Dashboards, Report, Analysis, Calendar) redirects you back to the portfolio level.
Other actions are the same as at portfolio level.
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Systems list
While at system level, select another system name to navigate to other system levels in your portfolio.
Other actions are the same as at portfolio level.
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Content area
The content area is organized in portlets and tabs. Select Options to add and manage system-level portlets and tabs. See also Tabs and portlets.