Portal structure | mc Help Center

Last modified: 2026-01-16

Top bar

	Name	Details
1	Application launcher	Access mc Cloud and all your other meteocontrol applications.
2	Help	The help menu includes: What’s new: Link to the portal’s release notes. Link to this mc Help Center. A Support request form. Information on the portal’s Shortcut keys. Link to the portal’s Privacy policy. System Messages. Link to information on Third-party licenses. Link to the portal’s Developer space and API documentation. The yellow dot indicates a new release.
3	Your avatar	In the avatar’s menu you can: Access and edit your Profile settings, such as email address or password. Choose the portal's Language. You can choose from 9 languages. Brightness mode: View the portal in either light or dark mode. Automatic refresh: Activate the toggle and new data is checked every 5 minutes. Deactivate the toggle to turn off automatic updates. Cycling: Activate the toggle to switch the view from one system to the next at an interval of your choosing. Sign out from the portal.

Name

Details

Application launcher

Access mc Cloud and all your other meteocontrol applications.

Help

The help menu includes:

What’s new: Link to the portal’s release notes.
Link to this mc Help Center.
A Support request form.
Information on the portal’s Shortcut keys.
Link to the portal’s Privacy policy.
System Messages.
Link to information on Third-party licenses.
Link to the portal’s Developer space and API documentation.

The yellow dot indicates a new release.

Your avatar

In the avatar’s menu you can:

Access and edit your Profile settings, such as email address or password.
Choose the portal's Language. You can choose from 9 languages.
Brightness mode: View the portal in either light or dark mode.
Automatic refresh: Activate the toggle and new data is checked every 5 minutes. Deactivate the toggle to turn off automatic updates.
Cycling: Activate the toggle to switch the view from one system to the next at an interval of your choosing.
Sign out from the portal.

Operating levels

In VCOM, there are two main operating levels. Choosing one will change the view of the content area:

portfolio level : This operating level gives you an overview of all your systems in VCOM.

Adjust administrative settings that affect your entire portfolio, such as user management, at this level under Portfolio administration.
When accessing VCOM, you usually access at portfolio level. When you later want to return from system to portfolio level, select Control room. Alternatively, you could also directly navigate to special portfolio level actions, such as Analysis, Calendar or Reports.

system level : This operating level is the individual view of each system (= plant).

Adjust settings that affect an individual system, alarms, term-definition, and feed-in revenue at this level under System configuration.

To access a system level, hover over a system name in the systems list and select Go to cockpit. Alternatively, you could also directly navigate to the Evaluation tab by selecting Go to evaluation.

Note

Both operating levels display information with the help of portlets that are organized in tabs, see Portlets and tabs.

Portfolio level

	Name	Details
1	Control room	Overview of your portfolio.
2	Portfolio level actions	Analysis: Create your own charts for all systems. Analyses can be placed on your dashboards using the Analysis portlet. You can also use the charts in your reports. Calendar: Keep track of one-time or regular appointments for your systems. Reports: Generate portfolio, CSV, and CMMS reports. See also Reporting.
3	Administration for your entire portfolio	Adjust settings that affect your entire portfolio, such as user management or system setups.
4	Portfolio level tabs	Portlets are organized in different tabs.
5	Options for the portfolio’s portlet center and tab management	Add and manage portlets and tabs. See also Portlets and tabs.
6	Filters & Search	Search or filter your systems list based on different criteria. See Filters for the systems list.
7	Systems list	List of systems in your portfolio. Select a different system name to change the displayed data in dynamic portlets, such as the Map portlet or the Tickets portlet. Expanded icon view: System and device communication: Color indicates whether system and device communication is ok/not ok. See Communication loss alarms and Data outage alarms. Alarms: Color indicates whether any alarms are active/critical. Relevant for all alarms except Communication loss and Data outage. See Smart alarms. All alarms processed: The checkmark indicates that all open alarms are already assigned to a ticket.

System level

	Name	Details
1	System name	User-defined name of the system.
2	System configuration	System configurations that affect the individual system. Find a shortcut to this action also next to every system name in the systems list.
3	system level tabs	Portlets are organized in different tabs.
4	Options for the system’s portlet center	Add and manage portlets. See also Portlets and tabs.
5	Systems list	Navigate to other system levels in your portfolio.
6	Control room and portfolio level actions	Return to the portfolio level.