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System master data for CMMS work orders

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What is system master data?

Every system has its own special features everyone needs to be aware of when carrying out a work order on site: Is a key or a key card needed to access the site? Where exactly is the entrance? Does the technician need to contact a special person beforehand or afterwards? Is there uneven ground or maybe even animals?

System master data is general information about a system that must be considered during on-site work. This data is stored in the VCOM system configuration and automatically displayed in the VCOM O&M app for every work order related to that specific system. This ensures that technicians always have access to important site details.

Edit system master data

Steps
  1. At the SYSTEM LEVEL, select image-20250129-090818.png System configuration.

  2. In the window that appears, select the tab image-20250129-091010.png CMMS and then Master data from the side menu.

  1. Change the system’s master data in the first tab System access and security.

    • Enter details about Plant access, Safety briefing, and Threat protection.

    • Upload system files relevant to every work order, such as a site map.

Note

You can upload a maximum of 10 files. File size is limited to 5 MB. Accepted file types: JPS, JPEG, PNG, PDF, XLSX, XLS, ODS.

image-20250129-141033.png
  1. Select image-20250129-093848.png Save.

Where is system master data displayed?

  • The system master data will be shown in the VCOM O&M app in every work order related to that specific system.

  • Technicians can see information in different areas under work order details, such as image-20250224-073710.png System position or image-20250224-073825.png Safety.

  • System files are automatically added to every new work order for that system and appear in the Files area when creating a new work order.

  • The system master data is also shown when adding a site access check-in in VCOM. See also Site access in VCOM.

The technician can see the system master data in the work order details in the app

The technician can see the system master data in the work order details in the O&M app

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