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Intro

About this product
Portal setup

Portal concepts

Portal structure
Portlets and tabs
System types

User groups

Administration access levels
User group modules and permissions
Assign a user to a user group
Create a user-defined user group

Users and contacts
Teams
Filters for the systems list
Tags for optimized filtering
Available data points and categories

System setup and management

Updates 2025 and 2026: Technical data and subsystems wizard

Set up a new system

System configuration for physical systems
System configuration for virtual systems

Site data
Responsibilities

Subsystems

Add a PV subsystem
Add a hybrid subsystem
Add a battery subsystem

Data sources / data logger

VCOM import compatibility list

Import data into VCOM

ABB Aurora Vision API
blue'Log XM/XC data logger
CSV import
Enedis API
Fronius Datamanager 2.0
Fronius Solar.web API
GoodWE API
HUAWEI FusionSolar API
HUAWEI SmartLogger 1000/2000/3000
Import interface V2
KACO XP 100 Powador series
KACO blueplanet TL series (KACO direct)
KOSTAL Piko inverter
LTi PV-Master I/II
Phoenix contact data logger
Sigenergy Northbound API
SMA API
SMA Data Manager M
SMA Webbox / Cluster controller
SMA Inverter Manager
SolarEdge API
Solar-Log
SolarMax
STREEM API
Sungrow iSolarCloud API
Sungrow Logger 1000/3000/4000
SUNWAYS PT/AT series
Webdyn
WEB’log data logger

Meter
System revenue
Inverters
Other devices
Portfolio overview
Delete or remove a system

Calculations

Terms

Measured value copy
Self-consumption terms
Tilted irradiance term

Simulation

Power control settings

PPC device
Virtual PPC

Yield loss calculation

Reference system
Linear equation
Reference component
Flat-rate billing
Peak billing
Simplified peak billing
Simulation model

Smart alarms

Smart alarms FAQs
Migrate from legacy alarms to Smart alarms
Calculation methods for total outage and misproduction alarms

Standard alarms

Total outage alarms
Misproduction alarms
Communication loss alarms
Irradiance sensor alarms
String alarms
Data outage alarms
Tracker deviation alarms
Battery state of charge alarms

User-defined alarms

User-defined static alarms
User-defined comparison alarms

Email notifications
Alarm prioritization, muting, and auto-close
Transfer alarm settings to multiple systems
Ignore data sources for alarms

Automation

Automation with a recurring date
Curtailment automation
Alarm automation
User-defined alarm automation

Ticket system

Manage tickets

CMMS (Computerized Maintenance Management System)

Set up your CMMS

Configure work order form templates
Configure CMMS report templates
System master data for CMMS work orders

Manage work orders

Work orders in VCOM
Work orders in the O&M app

Create a CMMS report

Site access with CMMS

Site access in VCOM
Site access in the O&M app

Time tracking with CMMS

Time-tracking in VCOM
Time tracking in the O&M app

Key performance indicators (KPIs)

KPI editor for PR and system availability

Evaluations & charts

User-defined charts and heatmaps with the chart generator
Solar power chart
Variance analysis chart
Yield forecast chart
Temperature/energy chart
Self-consumption chart
VCOM Forecast chart
Loss breakdown chart
Performance ratio (PR) chart
Performance ratio comparison chart
Energy performance index (EPI) chart
Power performance index (PPI) chart
System availability chart
DC current chart for inverter inputs
DC current (normalized) chart for inverter inputs
Heatmap inverter strings chart for inverter inputs
Satellite data chart

Portlets

Alarms portlet
Battery portlet
Control history portlet
Control indicators portlet
Control status portlet
Current system status portlet
Data logger overview portlet
Device events portlet
Digital signals portlet
Incidents portlet
Power flow portlet
Regular events portlet
Savings CO2 equivalent portlet
Site access portlet
System diagram portlet
System plan portlet
System plan chart portlet
Tickets details portlet
Tickets portlet
Work orders portlet

Battery management

Update 2026: Battery subsystem setup mandatory
Add a battery to an existing or a new system
Add a battery as subsystem
Monitor battery data

VCOM Battery monitoring module

Activate the module Battery monitoring
Assign a battery unit to a battery inverter

Reporting

CMMS reports
CSV exports (reports)
OpenOffice reports
Portfolio reports

VCOM forecast

Activate VCOM forecast

Shared assets

Share assets with partners
Add and manage assets shared with you

Further topics

Power control tab
VCOM API
VCOM apps
Data cloud backup
Migrate your VCOM account to secure authentication
Theme editor

Resources & support

Support and training
Release notes
Password guideline
Naming guideline
Glossary

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Last modified: 2024-11-28

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