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Set up your CMMS

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Activate CMMS in VCOM

Activate CMMS in VCOM to access all module functionalities.

Note

You can activate CMMS on your own.

Steps
  1. At the image-20250117-151527.png PORTFOLIO LEVEL, select image-20250117-151257.png Administration.

  2. In the appearing window, select the tab image-20250117-151818.png Administration and then CMMS from the side menu.

  3. Activate CMMS:

    • For a single system: Select the toggle image-20250117-154738.png Activate next to the system in the list.

    • For multiple systems: Tick the check boxes for the respective systems and activate CMMS with the Activate command from the Actions dropdown menu.

    • For all systems in your portfolio: Tick the check box in the table header. All systems will be selected. Activate CMMS with the Activate command from the Actions dropdown menu..

  4. Confirm the activation of the paid CMMS feature.

Further actions
  • Select the toggle image-20250117-160448.png Deactivate to deactivate CMMS for your systems.

  • Select the toggle image-20250117-154738.png CMMS will be activated on new systems to enable CMMS by default for all newly added systems.

Activate CMMS for all your current and for new systems

Activate CMMS for all your current and for new systems

Configure form templates for work orders

You can use forms to receive structured work reports from the technicians carrying out work orders on-site. Before using CMMS, configure the form templates for work orders. See Configure work order form templates.

Configure CMMS report templates

You can create PDF reports of your service assignments for stakeholders or documentation purposes. Before using CMMS, configure the form templates for reports. See Configure CMMS report templates.

Complete system master data

System master data is general data about a certain system that needs to be considered by every technician when working on-site. To edit the system master data, see System master data for CMMS work orders.

Complete your user and contact list

  • Check the VCOM user list to ensure all necessary users have the correct permissions to work with work orders and access the relevant systems in VCOM.

  • Ensure on-site contact details are available, such as on-site personnel and emergency contacts.

  • Edit user and contact details in the User list if needed.

All CMMS users and contacts are added

  • Check that all necessary CMMS users are in the user list and add any missing users. See Add a new user.

  • Check that all relevant contacts for work orders are listed and add any missing contacts. See Add a new contact.

All CMMS users have the right permissions

Ensure that all CMMS users belong to the right user group and therefore have the right permissions. Each of the following tasks requires at least one user:

Create and assign work orders in VCOM

  • User must belong to a group with read and write access to CMMS and CMMS operations.

  • Suggested user group: Operations. See Standard user groups in VCOM.

Example

In many cases, an O&M manager is responsible for creating and assigning work orders in VCOM.

Carry out work orders in the O&M app

  • User must belong to a group with read and write access to CMMS operations.

  • Suggested user group: Technician. See Standard user groups in VCOM.

Example

In many cases, an external technician is responsible for carrying out work orders with the O&M app.

All CMMS users can access the right systems

  • Make sure all CMMS users can access the right systems.

  • Assign any missing systems to the respective users. See also Assign systems to users.

Display all CMMS portlets in VCOM

The CMMS feature introduces two new portlets in VCOM:

Add these portlets to your portlet area to keep track of all CMMS activities.

Recommendation

We recommend displaying the CMMS portlets together with the Alarms portlet and the Tickets portlet at the PORTFOLIO LEVEL in a separate CMMS tab. To learn how to do this, see Create tabs in the Control room.

We recommend displaying all CMMS portlets in one tab

We recommend displaying all CMMS portlets in one tab

Install VCOM O&M app

All CMMS users responsible for carrying out work orders must install meteocontrol’s VCOM O&M app on their work device.

The O&M app is available for Android (Google Play) and iOS (App Store):

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