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Alarms portlet

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Basic info

Item in the Portlet center

Alarms portlet

Description

The Alarms portlet gives you a complete overview of all the alarms, at both the portfolio and system level. You can decide which columns to display and in what order, filter alarms according to various criteria, view the details of each alarm, and create tickets based on the alarms.

Prerequisites

Portlet properties

Portfolio portlet: The portlet can be added at the PORTFOLIO LEVEL.

System portlet: The portlet can be added at the SYSTEM LEVEL.

Dynamic portlet: The portlet is updated when you select a different system name from the systems list.

Further details

Tip

We recommend giving the Alarms portlet sufficient space since it contains many functionalities, as illustrated in the overview.

  • PORTFOLIO LEVEL To view all alarms in your portfolio, navigate to the Control room > icon-plus-circle2.png Portlet center on the top bar > Select the Alarms portlet.

  • PORTFOLIO LEVEL To filter alarms by system at the portfolio level, select a system from the sidebar list. The Alarms portlet then only displays the alarms of that system.

  • SYSTEM LEVEL Navigate to the Cockpit of a specific system. The Smart alarms tab at the system level contains the Alarms portlet by default.

Overview of the portlet

Alarms portlet

Alarms portlet

Name

Details

1

Ticket actions

Tick multiple checkboxes to:

  • Group alarms into a ticket

  • Close alarms

See also Ticket system.

2

Further actions

  • icon-ticket1.png Create ticket

  • icon-checkmark1.png Close alarm

  • icon-search1.png Open Alarm details as a chart or an extended overview of the alarm.

  • icon-bell-disabled.png Mute affected component

  • icon-menu1_upright.pngMore options

3

Alarm level

Does the alarm affect the overall system or just a device?

  • System

  • Data logger

  • Device (inverter, sensor, power plant controller, etc.)

4

Alarm type

See What types of alarms are there?

5

Affected devices

Number of affected devices or designation of the affected device.

6

Affected power

Percentage of power affected by the incident.

You can also display the affected power in Watts via the portlet settings.

7

Losses

Yield loss due to the incident in kWh. See Yield loss calculation.

Note

Find further information on the general functions of a portlet under Portlets.

Alarm details

To view further details about an alarm, select icon-menu1_upright.pngMore > Open alarm details. Depending on the alarm type, system configuration, and installed components, you may see the following:

  • Alarm status, severity, type

  • Related ticket

  • Affected components

  • List of incidents

  • Device events of the affected component:

    • If device events are available. See Device events portlet.

    • If the device event occurs when the alarm is open.

  • A chart that visualizes the alarm to help identify its root cause.

  • No charts are displayed for user-defined alarms.

image-20250919-074936.png

Example: Alarm details for a total outage alarm

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