.png){kind=logo}
Manage work orders
Last modified:
As an O&M manager, you manage all work orders in VCOM:
Create work orders directly from a ticket, add details and forms, and assign technicians to carry out the work on-site.
Check the technician's work results, create reports, and close the finished work orders or revert their status if the technician needs to rework some issues.
Find an overview of the whole workflow on the left side of the figure below. See also Work orders in VCOM.
As a technician or technical team, you manage all work orders in meteocontrol’s O&M app:
The app provides an overview of all your assigned work orders, which you can then decline or accept.
Carry out the accepted work orders on-site, filling out necessary forms and checklists directly in the app.
Send all results of completed work orders directly to VCOM.
Find an overview of the whole workflow on the right side of the figure below. See also Work orders in the O&M app.
Managing work orders in VCOM and the O&M app