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Module description
O&M contracts commonly require a system availability or performance ratio (PR) guarantee. Different organizations may use different measured values to calculate this. It is therefore essential for O&Ms and investors to share a common understanding of how these KPIs are calculated.
The KPI Editor is a license-based VCOM module that allows you to adapt these formulas. It is included for premium partners or can be purchased as an additional module. Contact Sales for more information.
Scope and purpose
With the KPI Editor, you can:
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Define the PR and system availability with standardized formulas.
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Select the data points used for the calculations.
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Tailor the calculations to specific systems and data requirements.
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Compare the results of different formulas using comparison charts.
Target group
The KPI Editor module is intended for O&M managers.
Configuration details
Exclude tickets from KPI calculations
Settings in the KPI Editor affect the ticket system and charts.
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You can exclude intervals from the PR and system availability calculations via a ticket. This ensures that outages outside your contractual responsibilities do not lower your PR or system availability.
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Example: An inverter was broken from February 21-22 and was not delivering values. A ticket was created for this, and you can now exclude this ticket cause.
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When an interval is excluded from the calculation, the corresponding charts will show nothing for that interval.
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If a ticket that affects only one or several inverters is excluded from PR or System availability, only the production of the affected inverters is removed from system-level KPIs.
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AUTOMATION To save time, use the Automation module to automatically create tickets with specific ticket causes. You can then configure the KPI Editor to always exclude these ticket causes.