HUAWEI SmartLogger 1000/2000/3000

Last modified: 2026-08-07

Set up a HUAWEI SmartLogger 1000/2000/3000

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General tips

Have the data source (data logger, etc.) serial number on hand. When entering the serial number, pay attention to uppercase and lowercase letters and empty spaces.
The data source name can be freely selected. For recommendations, see our Naming guideline.
If possible, use data sources that support the same Measuring interval or align the intervals. Otherwise minor features may not work properly.
We strongly recommend ticking the check box Automatic device creation to ensure that VCOM automatically creates any new devices found during each data import.
If possible, perform a connection test once you have completed the configuration in both VCOM and the data source.

Data loggers only

For data loggers, update the firmware to the latest version prior to configuration.
For data loggers, any import that uses FTP can also use SFTP. The access data, such as the FTP server address, user name, and password remain identical. Only the port changes from port 21 (FTP) to port 2222 (SFTP).

APIs only

If you experience import issues with the API, please contact the respective API provider first.
Each day at midnight, VCOM checks for complete data and requests data from the past 7 days. If there are no limitations from the API and the data is available, the gaps will be filled.

Configuration details

Protocol	FTP
File format	CSV
Measuring interval	5/10/15 min
Server	ftp.sspcdn-a.net
Port	21

Configuration: data logger

Note: Multiple data sources in VCOM

When using multiple data sources for one system in VCOM, a consistent measuring interval across all sources ensures that all functionalities work properly. If possible, set up the interval in your logger accordingly.

Transfer the displayed FTP access data into the corresponding fields on the Huawei data logger (FTP server address, user name, password).
The other settings can be found in the following illustration:

Configure HUAWEI SmartLogger 1000/2000/3000

Configuration: VCOM

Prerequisites

User group technical customer or higher

Steps

At system level , go to System settings > Data sources > Data logger overview.
Under New source of type, select Huawei as the data source type from the dropdown.
Select Add.
Enter the Data logger name and Hardware serial number.
Select the Measuring interval you set in the logger configuration.
Select Register new data logger.
New fields appear. Enter the User name, Password, and Server.
The check box Automatic device creation should be ticked.
Select Save settings.

The data logger is registered.