Responsibilities | mc Help Center

Last modified: 2026-03-06

Find your system’s responsibilities at system level > System configuration > System > Responsibilities.

Assign users or contacts to responsibilities

Functional scope of different responsibilities

Note: Virtual systems

Most of the responsibilities do not apply to virtual systems, so it is not necessary to assign a user to them. For example, as a virtual system is not billed separately, no invoice recipient is needed. There is also not a separate owner or electrician for a virtual system. However, you can assign responsibilities for monitoring and operation for informational purposes.

All responsibilities

All responsibilities can be displayed as columns in the portfolio overview. See Portfolio overview.
All responsibilities can be displayed in Business card tab of the System information portlet.
cmms only All responsibilities appear as suggestions when adding a contact to a work order. See Work orders in VCOM.

Monitoring

Information about the responsible person for monitoring is only informative.

Operator

Information about the operator is only informative.

Electrician

The electrician can access options regarding VCOM Public at system level > Administration > Public activation.

Owner

The owner is set as the default contact in the general information of OpenOffice reports. See also OpenOffice reports.
The owner can access options regarding VCOM Public at system level > Administration > Public activation.
In rare cases, the owner can access options regarding contract management at system level > Administration > Contract. To do so, the owner must additionally belong to the user group administrator.

Invoice recipient

In rare cases, the invoice recipient can access options regarding contract management at system level > Administration > Contract. To do so, the invoice recipient must additionally belong to the user group administrator.
Only with certain contract types, the invoice recipient receives an email if this contract is soon to be expired.

Non-changeable accounts

The user listed is your organization’s master admin. This is only displayed for systems that belong to your organization’s portfolio, not for systems shared via Shared assets.

Assign responsibilities

Make users or contacts responsible for certain system topics. Assigning responsibilities is not mandatory for a system to work properly.

Prerequisites

You already created the responsible users and contacts at portfolio level . Alternatively, you can create them directly on the Responsibilities page. For more information on the respective input fields for that, see Users and contacts.

Steps

Select a user or contact in the users list.
For the respective topic, select Accept contact.
Select Save.

The user or contact is now responsible for the respective subject area.

Further actions

If desired, repeat for all the topics Monitoring, Operator, Electrician, Owner, and Invoice recipient.
Select Delete contact to revoke a responsibility from a user or contact.
Display responsibilities in the System information portlet.