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Diagnostics

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The Diagnostics page allows you to perform a self-diagnostic of the following:

  • Check the network connection: perform pings to a specific host

  • Check the availability of the server (data center)

Check the network connection

Prerequisites
  • Firmware 30.x or higher

Steps
  1. Navigate to System > Diagnostic.

  2. Enter the URL or IP address to be checked.

  3. Select the desired ping interval and ping duration.

  4. Select Start.

A message will appear indicating whether the check was successful.

Further options
  • To view the ping function results for the requested host, Show details.

  • To download the log, select Download.

Check the availability of the server (data center)

For security reasons, you can check the availability of the server only every 60 seconds.

Prerequisites
  • Firmware 30.x or higher

Steps
  1. Navigate to System > Diagnostic.

  2. The server will be preselected.

  3. Select Perform check.

  4. A message will appear indicating whether the check was successful. Select Download to download the log.

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