bluelog Neo

Reset a forgotten password

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If you forget your password, you can reset it on the login page.

Note

This function is not available if you are using LDAP login.

If Support access is enabled, Support can reset the password as well.

  1. Navigate to the login page.

  2. Select Password forgotten?

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Select Password forgotten
  1. Enter your e-mail address and select Send e-mail.

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Send e-mail to receive unlock code

You will receive an unlock code to reset your password.

Warning

Follow your company’s password guidelines. See Password guideline for general information about passwords.