bluelog Neo
bluelog Neo
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Alarm/state configuration

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About alarms and state types

  • Under Plant > Alarm/state configuration, you can configure alarms to alert you to technical issues with your bluelog Neo and its connected devices.

  • When an alarm is triggered, the information is sent to:

    • Email recipients (as configured)

    • VCOM ( VCOM USERS )

  • Further information:

    • For a full list of alarms that can be generated by the bluelog, see List of alarms.

    • To view all triggered alarms and states, go to Cockpit > Alarms/state.

Alarm and state types

Name

Details

Device communication

Notifications about RS485 or TCP/Ethernet communication failures.

Device alarm

Notifications of devices connected to the bluelog, such as inverters and meters. 

Example (Sunspec alliance compatible inverter):

  • Event code: Inverter-Evt1-1 

  • Notification: DC over-voltage

Device state

Notifications of states of devices connected to the bluelog, for example inverters and meters. 

Example (Sunspec alliance compatible inverter):

  • Event code: Inverter-St-3

  • Notification: The device is starting up

Power control alarm

Activate the toggle to receive notifications of power control issues.

Note

If a connected device sends excessive alarms or states, the system will automatically disable alarm and/or state notifications. You will receive one of the following notifications:

  • ALARM_DB_FULL: alarm database is full / the device alarming was deactivated

  • STATE_DB_FULL: state database is full / the device alarming was deactivated

  • POWER_CONTROL_ALARM_DB_FULL: database for power control alarms is full

VCOM USERS The Smart alarms feature in VCOM is an efficient means of handling unwanted alarms.

Activate alarms and notification period

Note

To configure alarms/state for digital inputs, see Status DI internal and Status DI external.

Prerequisites

  • At least one alarm type is active.

Steps

  1. Go to Plant > Alarms/state configuration > Alarm/state configuration.

  2. Activate the toggles for the required alarm types.

  3. Under Active time of notification, select the desired notification period.

    • Default: 24 hours

    • Sunrise to sunset: Enter the site's Latitude and Longitude and the desired time offset. Example: If the time is set to 6:00 AM - 6:00 PM with an offset of 10, notifications will be sent from 6:10 AM - 5:50 PM.

Set up email notifications

You can configure email notifications of alarms.

Steps

  1. Go to Plant > Alarm/State configuration.

  2. Select Receive alarms additionally via email.

  3. Enter email recipients, separating multiple recipients with a comma.

    • VCOM USERS Alarms will be transmitted and displayed in the VCOM Alarms portlet.

    • Non-VCOM users: You can choose to receive alarms via email.

  4. Select the language for alarm notifications. 

    • English is the default if the alarms are not available in all languages

    • VCOM USERS The language in which alarms are sent depends on your VCOM language settings.

  5. Select Save.

The configured email addresses will now receive alarm notifications.

Filter undesired notifications

The image-20241121-122248.png Filter allows you to exclude specific error/event codes from notifications. This is useful if you want to avoid notifications for certain issues (for example, communication failures).

Steps

  1. Go to Plant > Alarms/state configuration.

  2. Select the image-20241121-122248.png Filter next to the alarm type you want to filter.

  3. A window will appear. Enter the error or event code for the alarms you want to exclude. The relevant error or event codes are under Cockpit > Alarms/state > Error code.

  4. Select OK.

You will no longer receive notifications of these error/event codes.