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The following table describes the alarms (error codes, device events) generated by blue’Log. It also provides recommended actions and indicates whether the alarm can be read via SCADA. When an alarm is triggered, the information is sent via email or sent to VCOM.
Tip
|
Error code |
Description |
Alarm type |
Closes when? |
Recommendation |
Read via SCADA Interface? |
|---|---|---|---|---|---|
|
POWER_CONTROl_ALARM_DB_FULL |
The database for power control alarms is full |
System |
Automatically the next day (0:00) |
Check the detected alarms. Fix the underlying issues or contact meteocontrol support. |
ERROR 1: Registers 40500 & 40501 Bitcode: 0x0002 |
|
STATE_DB_FULL |
State database is full / the device alarming was deactivated |
System |
Automatically the next day (0:00) |
Check the detected states and contact the device manufacturer if necessary for further clarification.
|
ERROR 1: Registers 40500 & 40501 Bitcode: 0x0008 |
|
SYSTEM_ALARM_DB_FULL |
SYSTEM_ALARM_DB_FULL |
System |
Automatically the next day (0:00) |
Check the detected alarms and contact the device manufacturer if necessary for further clarification.
|
ERROR 1: Registers 40500 & 40501 Bitcode: 0x0010 |
|
ALARM_DB_FULL |
Alarm database is full / device alarming was deactivated |
System |
If there is enough free space: the oldest entries are deleted the following day. |
Check the detected alarms and contact the device manufacturer if necessary for further clarification. |
ERROR 1: Registers 40500 & 40501 Bitcode: 0x0004 |
|
EXTERNAL_POWER_DISPLAY |
The maximum pulse rate of 16 Hz was exceeded |
System |
Resolved |
Choose a smaller number of impulses per kWh. |
|
|
MAX_POWER_EXCEEDED |
Maximum allowed total power exceeded |
System |
Resolved |
Contact the meteocontrol sales department to buy a larger license. |
ERROR 1: Registers 40500 & 40501 Bitcode: 0x0001 |
|
PASSWORD_FORGET |
Password forgotten triggered |
System |
Resolved |
Check your email inbox and enter the code you received in the blue'Log. In addition, enter a new password. |
|
|
NOCOMM_RS485 |
Communication failure (RS485) |
Device and device communication |
Resolved |
Check if the device is working, if there is a cable connection or if the communication interface of the device is configured/activated correctly. |
|
|
NOCOMM_TCP |
Communication failure (TCP) |
Device and device communication |
Resolved |
Check if the device is working, if there is a cable connection, or if the communication interface of the device is configured/activated correctly. |
|
|
NOTIMPL_FEAT_GET_VALUE |
Get value not supported |
Device and device communication |
Resolved |
Contact meteocontrol support. |
|
|
NOTIMPL_FEAT_PC |
Power control not supported |
Device and device communication |
Resolved |
Contact meteocontrol support. |
|
|
NOTIMPL_FEAT_SCAN |
Device scan not supported |
Device and device communication |
Resolved |
Contact meteocontrol support. |
|
|
NOTIMPL_FEAT_SET_VALUE |
Set value not supported |
Device and device communication |
Resolved |
Contact meteocontrol support. |
|
|
NOTIMPL_FEAT_START_STOP |
Start/Stop not supported |
Device and device communication |
Resolved |
Contact meteocontrol support. |
|
|
STATUS |
Abnormal state |
Device and device communication |
Resolved |
None |
|
|
CABLE_BREAKAGE |
Setpoint value cannot be determined as cable breakage was detected |
Power control |
Resolved or PC restarts |
Check configuration and interface for setpoint command via analog signal (0/4 ... 20 mA). |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0010 |
|
FEED_IN_METER_FAILURE |
Actual value for measured value feedback is missing |
Power control |
Resolved or PC restarts |
Check meter configuration and interface for recording of utility measurements. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0040 |
|
GRID_DISCONNECT |
Automatic grid disconnection tripped |
Power control |
Resolved or PC restarts |
Check the power control settings if automatic grid disconnection occurs too frequently. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0080 |
|
LFSMO_ACTIVATED |
Limited frequency sensitive mode - overfrequency (LFSM-O) activated because the actual system frequency is above the configured frequency threshold |
Power control |
Immediately after P control goes back into normal operation. For this, the Resolved alarms/states toggle must be activated. |
None |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0100 |
|
LFSMU_ACTIVATED |
Limited frequency sensitive mode - overfrequency (LFSM-U) activated because the actual system frequency is under the configured frequency threshold. |
Power control |
Immediately after P control goes back into normal operation. For this, the Resolved alarms/states toggle must be activated. |
None |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0200 |
|
P_SET_POINT_MISSING |
Setpoint value for active power control is missing |
Power control |
Resolved or PC restarts |
Check configuration and interface for active power setpoint commands. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0004 |
|
Q_SET_POINT_MISSING |
Setpoint value for reactive power control is missing |
Power control |
Resolved or PC restarts |
Check configuration and interface for reactive power setpoint commands. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0008 |
|
SYSTEM_FALLBACK |
Fail-safe operation was activated, and a system fallback value is used as setpoint until a valid setpoint is received |
Power control |
Immediately, if Resolved alarms/states toggle is activated. |
Check configuration and interface for the setpoint command or change mode for behavior in event of error. |
|
|
TRANSMITTER_FAULT |
Setpoint value cannot be determined as transmitter fault (overcurrent) was detected. |
Power control |
Resolved or PC restarts |
Check configuration and interface for setpoint command via analog signal (0/4 ... 20 mA). |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0020 |
|
ACTIVE_METER_FAILURE |
Actual value for measured value feedback is missing |
Power control |
Resolved: the meter for active power is communicating correctly with the data logger. |
Check meter configuration. Check the interface to ensure measurements are being logged. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x0040 |
|
REACTIVE_METER_FAILURE |
Actual value for measured value feedback is missing |
Power control |
Resolved: the meter for reactive power is communicating correctly with the data logger. |
Check meter configuration. Check the interface to ensure measurements are being logged. |
ERROR 2: Registers 40502 & 40503 Bitcode: 0x1000 |
|
VPN_INTERRUPTED |
The OpenVPN connection was interrupted during operation. The device attempts to re-establish the connection on its own, if nothing else is specified by the OpenVPN server. |
System |
Immediatelay after VPN reconnects |
If the connection is not restored automatically, check if the OpenVPN server is working or contact the server operator if necessary. |
|
|
CONTROLLER_FREEZE |
Controller freeze (voltage event). The active and reactive power correction values sent to the inverters are frozen due to an over- or undervoltage event. |
Power control |
Comes back to normal state and when PC restarts |
None |
|