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Alarm/state configuration

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About alarm and state types

  • Under Plant > Alarm/state configuration, you can configure alarms to alert you to technical issues with your blue'Log and its connected devices.

  • When an alarm is triggered, the information is sent to:

    • Email recipients (as configured)

    • VCOM (VCOM USERS)

  • Further information:

    • For a full list of alarms that can be generated by the blue’Log, see List of alarms.

    • To view all triggered alarms and states, go to Cockpit > Alarms/State.

Alarm and state types

You can activate and filter the following alarm and state types:

Type

Details

Device communication

Notifications about RS485 or TCP/Ethernet communication failures. 

Device alarm

Notifications of devices connected to the blue'Log, such as inverters and meters. 

Example (Sunspec alliance compatible inverter):

  • Event code: Inverter-Evt1-1 

  • Notification: DC over-voltage

Device state

Notifications of states of devices connected to the blue'Log, for example inverters and meters. 

Example (Sunspec alliance compatible inverter):

  • Event code: Inverter-St-3

  • Notification: The device is starting up

Power control alarm

Activate the toggle to receive notifications of power control issues.

Note

If a connected device sends excessive alarms or states, the system will automatically disable alarm and/or state notifications. You will receive one of the following notifications:

  • ALARM_DB_FULL: alarm database is full / the device alarming was deactivated

  • STATE_DB_FULL: state database is full / the device alarming was deactivated

  • POWER_CONTROL_ALARM_DB_FULL: database for power control alarms is full

VCOM USERS The Smart alarms feature in VCOM is an efficient means of handling unwanted alarms.

Activate alarms and the notification period

Prerequisites
  • Device state alarms: Firmware 22.0.0 or higher.

  • Power control alarms: Firmware 27.07 or higher. For firmware below 27.0.7, you can find the power control alarms under Device alarm.

  • All other alarms are available with all firmware versions.

  • To configure alarms/state for digital inputs, see Status DI internal and Status DI external.

Steps
  1. Go to Plant > Alarms/state configuration > Alarm/state configuration.

  2. Activate the toggles for the desired alarm types.

  3. Under Active time of notification, select the desired notification period.

    • Default: 24 hours

    • Sunrise to sunset: Enter the site's Latitude and longitude and the desired time Offset. Example: If the time is set to 6:00 AM - 6:00 PM with an offset of 10, notifications will be sent from 6:10 AM - 5:50 PM.

Activate alarms and the notification period

Activate alarms and the notification period

Set up email notifications

You can configure email notifications of alarms.

Steps
  1. Go to Plant > Alarm/State configuration.

  2. Select Receive alarms additionally via email.

  3. Enter email recipients, separating multiple recipients with a comma.

    • VCOM USERS Alarms will be transmitted and displayed in the VCOM alarm portlets.

    • Non-VCOM users: You can choose to receive alarms via email.

  4. Select the language for alarm notifications. 

    • English is the default if the alarms are not available in all languages

    • VCOM USERS The language in which alarms are sent depends on your VCOM language settings.

Filter undesired notifications

The image-20241121-122248.png Filter allows you to exclude specific error/event codes from notifications. This is useful if you want to avoid notifications for certain issues (for example, communication failures).

Prerequisites

  • Device state alarms: from Firmware 22.0.0 on.

  • Power control alarms: from Firmware 27.07 on. For firmware below 27.0.7, power control alarms are listed under Device alarm.

  • All other alarms are available in all firmware versions.

Steps

  1. Go to Plant > Alarms/state configuration.

  2. Select the image-20241121-122248.png Filter next to the alarm type you want to filter.

  3. A window will appear. Enter the error or event code for the alarms you want to exclude. The relevant error or event codes are under Cockpit > Alarms/state > Error code.

Example of an undesired notification

Example of an undesired notification

Activate a filter for undesired notifications

Activate a filter for undesired notifications

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