Edit a user

Last modified: 2026-07-27

You can change profile information, grant or withdraw access to your organization’s meteocontrol applications, or as an admin manage two-factor authentication (2FA) for a single user.

Prerequisites

• You have the user role admin or user manager.

Steps

1. Navigate to the Users page. To get there, you have two options:

   • Select your avatar in the top bar, then select Users.

   • Or select Go to Users page in the footer of the Recent sign-ins widget on your dashboard.

2. Select Actions for the user you want to edit.

3. Select Edit user. You can not select users with the user role admin.

4. You can make the following changes in the pop-up window that appears:

   • Profile information: Change username, email address, first and last name.

   • mc Cloud role: Change the user role for mc Cloud and corresponding permissions. See User roles and permissions.

   • Change application access: Under Select all applications the user can access, change the user’s access rights to your organization’s meteocontrol applications. Changes will affect the user management of the corresponding applications as well.

   • admins only Manage two-factor authentication (2FA) by making it either mandatory or optional:

     1. Activate the toggle Two-factor authentication (2FA) is mandatory to mandate 2FA for a user. They must set up an authenticator application for 2FA the next time they sign in. If 2FA is mandatory for a user, they can not access their meteocontrol applications from outside mc Cloud anymore (for example via legacy URL).

     2. Deactivate the toggle Two-factor authentication (2FA) is mandatory to make 2FA optional for the user. From now on they can remove the 2FA from their account or keep on using it if desired. See Remove linked devices or disable 2FA for your account.

5. Select Save changes.

The user information is updated now.

Further actions

• Prompt password reset for a user

• Deactivate and reactivate users

• Assign an application's user group