Manage your account information

Last modified: 2026-09-18

On the Profile settings page, you can see the following:

Your Username: This is displayed to admins and managers on the Users page and to admins in the Notifications.

Why can I not change my username?

Your username is the unique technical identifier of your account. It is used for authentication, integration with connected applications, and for linking your account to roles and permissions. To ensure data consistency, traceability, and reliable operation, you can not change the username yourself after the account has been created.

If a username change is absolutely required, please contact our Support.

You can see and also change the following:

Your Email address: It is used to activate and verify your account, as well as to update your password and to receive confirmation emails, reminders, warnings, and error messages concerning your account.

Can I use the same email address for multiple mc Cloud accounts?

Yes this is possible. For further details, see Use the same email address for multiple account.

Your First and Last name: It is required for identification purposes. It is also displayed to admins and managers on the Users page.

Steps

To reach the Profile settings page, select your avatar in the top bar > Profile settings.
Change the desired data. You must re-authenticate yourself when updating your email address.
Select Save changes.

The changes are updated now.

Last updated: October 05, 2026