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User groups

About user groups

VCOM provides standard user groups which cannot be deleted. Premium partners can create custom groups as needed.

Administrators can:

  • Assign users to a user group

  • Manage access to different features bases on job responsibilities and desired access to sensitive information

  • Easily add users to pre-defined groups as your company changes or scales up

  • Restrict viewing permissions to relevant information only, such as in the case of an investor

  • Delete users

Standard user groups in VCOM

User group

Description

Administrator

Can modify global settings

Reserved for a limited number of users

Operations

Can create systems and access all configurations necessary for operational business.

Example: Technical operations manager

Technician

Can perform system-related configurations, but cannot add or set up systems.

Example: External service technician

Technical customer

Access to system configuration except for additional configurations like alarm settings and term administration.

Example: System owner

Customer

Access to all system information except system configuration

Investor

Read-only access to the most important key performance indicators and system information

Standard user group permissions

Portfolio level

Administrator

Operations

Technician

Technical customer

Customer

Investor

Analysis

(tick)

(tick)

(tick)

Calendar

(tick)

(tick)

(tick)

Reports

Portfolio reports

(tick)

(tick)

(tick)

CSV export

(tick)

(tick)

(tick)

(tick)

CMMS

(tick)

(tick)

(tick)

(tick)

Portlet center

(tick)

(tick)

(tick)

(tick)

(tick)

Portfolio administration

Portfolio

Overview

(tick)

(tick)

(tick)

(tick)

Filters

(tick)

(tick)

(tick)

New systems

(tick)

(tick)

(tick)

Users

User list

(tick)

(tick)

(tick)

User groups

(tick)

(tick)

Teams

(tick)

(tick)

Messaging system

(tick)

Data

Import overview

(tick)

(tick)

(tick)

Data logger server contact

(tick)

(tick)

(tick)

Administration

Data cloud backup

(tick)

VCOM API

(tick)

Customization

Theme

(tick)

Global settings

(tick)

Ticket causes

(tick)

System level

Administrator

Operations

Technician

Technical customer

Customer

Investor

Analysis

(tick)

(tick)

(tick)

Calendar

(tick)

(tick)

(tick)

Reports

Portfolio

(tick)

CSV

(tick)

(tick)

(tick)

(tick)

CMMS

(tick)

(tick)

Cockpit

Portlet center

(tick)

(tick)

(tick)

(tick)

(tick)

Cockpit

(tick)

(tick)

(tick)

(tick)

(tick)

Evaluation

Evaluation

(tick)

(tick)

(tick)

(tick)

(tick)

Monitoring

Alarms

(tick)

(tick)

(tick)

(tick)

User-defined alarms

(tick)

(tick)

(tick)

(tick)

Notifications

(tick)

(tick)

(tick)

(tick)

Autopilot

(tick)

(tick)

(tick)

(tick)

Transfer settings

(tick)

(tick)

(tick)

(tick)

Documents

Documents

(tick)

(tick)

(tick)

Investor view

Investor view

(tick)

(tick)

(tick)

(tick)

Settings

System/technical data

(tick)

(tick)

(tick)

(tick)

(tick)

System/system configuration

(tick)

(tick)

(tick)

(tick)

System/responsibilities

(tick)

(tick)

(tick)

Data sources

Data logger overview

(tick)

(tick)

(tick)

(tick)

Data logger setup

(tick)

(tick)

(tick)

(tick)

Inverter setup

(tick)

(tick)

(tick)

Data device

(tick)

(tick)

(tick)

String inverter

(tick)

(tick)

(tick)

(tick)

String box

(tick)

(tick)

(tick)

Calculations

Terms

(tick)

(tick)

(tick)

Simulation

(tick)

(tick)

(tick)

(tick)

Yield forecast

(tick)

(tick)

(tick)

(tick)

Performance ratio

(tick)

(tick)

Target PR

(tick)

(tick)

(tick)

(tick)

System availability

(tick)

(tick)

Target availability

(tick)

(tick)

(tick)

(tick)

Measured value copy

(tick)

(tick)

Administration

Meter

(tick)

(tick)

(tick)

(tick)

(tick)

Revenue

(tick)

(tick)

(tick)

(tick)

(tick)

Cooperations

(tick)

(tick)

(tick)

(tick)

(tick)

Edit a user group

You can edit a user group and add users from the user list to each group.

Prerequisites

  • Service level premium

  • You belong to a user group with access to the portfolio administration

Steps

  1. Select the image-20240919-113355.png Portfolio administration icon at the top the sidebar.

  2. A window opens. Go to User > User group > Options column.

  3. Click on the Pencil icon next to the group you wish to edit.

  4. A window opens. Here you can select which users have permission to edit, create, view, delete, and change the VCOM modules.

  5. Select Save.

  6. These settings now apply to all of your systems.

Edit user group

Edit user group

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